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COMPANY NAME :HCL Technologies
JOB ROLE : Junior Engineer Product support
QUALIFICATION : BE, B.Tech,BA, B.Sc, BCA, Any Graduate
EXPERIENCE : Freshers
JOB LOCATION : Noida
JOB DETAILS :
Excellent Communication Skills
Willing to work In 24/7 Environment.
Transport Facility Available. 4. 50% throughout in UG/PG (CGPA to be converted to percentage to meet the eligibility criteria).
CTC: 1.46 to 1.8 Lac
Designation - Junior Engineer Product Support
Eligibility:
UG /Graduates/ B.Tech/ B/Sc/ BA/ B.Com/ Any Graduate
Walk-in Details:
Walk-in Date: 9th October 2014
Walk-in Time: 10 AM - 1 PM
APPLY MODE : Walk-in
VENUE DETAILS : Saraswati Institute of Engineering & Technology
24KM Stone, NH-24,
Pilakhuwa, Delhi NCR
Contact Person: Sadaqat Husain Ansari

COMPANY NAME : Unisys Global Services India
JOB ROLE : Technical Support Engineer -Service Desk
QUALIFICATION : BE, B.Tech, B.Sc, BCA, Any Graduate
EXPERIENCE : 0 - 2 years
JOB LOCATION : Bangalore
JOB DETAILS :
To act as a single point of contact (SPOC) for all IT Customers.
To maximize service availability.
To restore service whenever possible.
To provide desk-side services, desktop management and device lifecycle management and provide business systems support.
Maintain Hosted client services for extended application and client access.
Create Portable user profiles to enable agility.
Stateless device deployment to ease support and replacement.
Creation of a detailed products catalogue containing all possible devices in a company to add/remove/update products at any time
Optimization of existing desktops and provide the foundation services for emerging desktop virtualization technologies.
Creation of content for Self-Service Portal Solutions and L0 support
Key Responsibilities/Outcomes:
Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
Typically provides technical support for Internal and External customers.
Escalates complex problems to higher level of expertise within organization.
Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
Key Qualifications:
B.E. / B. Tech / B.Sc, / BCA / Any Graduate (all branches; no cut off) students 2013 and 2014 pass-out. We will consider backlog students for this position.
Excellent verbal and written communication.
A+ or MSCDT certification
Willingness and ability to work in shifts (24 x 7).
Good Knowledge On Operating Systems, Hardware, Networking and MS Applications
Multitasking and coordination skills
Team Player.
Well versed with technology (understanding of networks, monitoring, DBMS, Windows)
Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
Core Competencies:
Communication skills - written and verbal
Ability to work in a pressurized environment and able to deliver against a tight timescale.
Act Independently and be self motivated
Excellent Problem Solving and Customer Service Skills
Drive for results
Attention to Detail
Customer Focus
Walk-in Details:
Walk-in Date: 18th to 30th September 2014
Walk-in Time: 10 AM - 4 PM
APPLY MODE : Walk-in
VENUE DETAILS : Unisys Global Services India
Purva Premier, No. 135/1,
Residency Road, Bangalore 560025
(Opp. To Bangalore Club, Near Richmond Circle)
Contact Person: Arun Kumar / Surendra R
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Any Graduate,
B.Sc,
B.Tech,
Bangalore,
BCA,
BE,
Freshers/Exp,
Non-IT Jobs,
Technical Support Engineer -Service Desk,
Unisys,
Walk-in
|
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Company Name : HCL
Job Role : Junior Support Engineer
Qualification : BE,B.Tech, BA, B.Sc, B.Com, MBA, MCA
Experience : 0 - 1 years
Location : Hyderabad
Job Details :
Possess good organizational and time management skills
Display strong initiative in resolving issues of customers
Exhibit strong teamwork
Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)
Must be capable of demonstrating problem solving skills
Basic Desktop and computer knowledge.
Understanding of ISP/Networking concepts
Attendance should be above 96%
Should not take any unsched leave
Should be able to meet minimum login hours
Meeting SLA on time
Keeping AHT under control
Screening Round
Voice & Accent Round
Technical & HR Round
Two copies of resume,
one passport size photograph
Venue Time:
Date: 22nd July 2014
Time: 9 AM to 12:30 PM
Venue:
Netaji Institute of Engineering And Technology,
Toopranpet(Vill), Choutuppal, Hyderabad, Telangana.
Note: There is no registration fee.
|
B.Com,
B.Sc,
B.Tech,
BA,
BE,
Freshers,
HCL,
Hyderabad,
Junior Support Engineer,
MBA,
MCA,
Non-IT Jobs,
Off campus
|
Read More...